Treasurli
Support
▶ stuck? we answer fast.
Getting the app
Common questions
- My invitation isn’t showing. Invitations find you by email — sign up with the exact address the keeper invited. Ask them to check Settings for the address they used (they can re-share the invitation from there too).
- My sign-in code never arrived. Check your spam folder, then tap “Didn’t get it? Check spam, or resend the code” on the code screen.
- How do I add a WhatsApp voice note to a photo? In WhatsApp, forward the voice note using Share, choose Treasurli, then pick the memory to lay it over.
- Who can see my wall? Only invited members. There is no public feed — read our privacy policy.
- How do I get my stuff out? Email us and we’ll send you an export of everything you’ve pinned.
- How do I delete my account? Email hello@treasurli.com from your account address with the subject “Delete my account”. Done within 30 days, usually much sooner.
- Something on my wall shouldn’t be there. Authors can remove their own memories from the memory’s screen. To report content, email us — we review within 24 hours.